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We consider ourselves to be experts in solar services, so it behooves us to share the commonly asked questions we have received over the years. Learn more about your specific situation by either booking an evaluation or just start off by visiting the residential or commercial page to learn about the available incentives for your property. If you don’t see your question please feel free to call us at (210) 401-9030 or message us on the contact page.

How much does solar cost?

In short… less than what you are paying now.

Without knowing your electricity needs, the angles of your roof, and tree coverage, any estimate would be inaccurate. Click here to schedule time for an evaluation and receive an accurate estimate

If you would like to do more individual research first, check out our Youtube channel and blog page for information on what to ask a solar company, how the tax credit works, and how to care for your solar panels. Check out for a data-based, numerical approach to your utility rate versus solar specific to your county.

Do you have a referral program?

Yes! Please check out our Solar Advocate Program for more information.

How do solar panels work and generate electricity?

Essentially, a solar panel generates Direct Current (DC) from the sun and an inverter converts DC power to Alternating Current (AC) power, which then powers devices plugged into your outlets. The amount of accessible sunlight varies on a lot of factors, that’s why we need to set up an appointment to determine the best way for you to generate electricity. For a more detailed answer, please watch the video below or reach out to us.

I went solar with a different company and the panels aren't working. Will you fix them?

Repairing your solar panels will void any contractual agreement you have with your installation company, including warranties. However, if the installation company is no longer in business, go ahead and give us a call. We will see what we can do to help.

How do I know if my structure can support solar panels?

We have a NABCEP-certified engineer inspect every roof or structure before installation to ensure the safety and well-being of your property. We can also build pergolas, carports, and ground mounts for your solar panels, so there are many alternatives. Explore different options in our article: Where can you install solar panels?

How does grid connection work?

Any home that is connected to the electrical grid will have something called a utility meter that your energy provider uses to measure and supply power to your home. When we install solar panels on your property, they are connected to your home’s utility meter. The production of your solar system can be accessed and measured by this meter. If your panels produce more than you are consuming, the meter will actually turn backwards!

Do panels work in the rain or snow?

Yes. Photovoltaic panels still produce energy with indirect sunlight, so rain or shine – your panels will produce electricity. Learn more about the effectiveness in solar panels in our article about solar panel lifespan. 

What is this about rebates and tax incentives for going solar?

Currently, there is a 30% federal tax credit for solar energy systems. However, this tax credit may change based on the decisions made in Washington and has decreased over time; the sooner you go solar, the less expensive it will be.

Some utility providers also offer rebates to homeowners because it helps reduce the demand on the electrical grid and helps them meet renewable energy they need to meet in order to not get fined. However, just like the tax credit, these rebates will only be around for a limited time.

Does it make sense to go solar if we use most our energy at night?

Yes! When you sign up for solar, you are enrolled in Net-Metering with the grid. That means during the day your solar energy system is producing power; anything not used will be sent to the grid and stored as credits. Then, during the night or when you need to use your power, you can pull back that energy you sent to the grid.

Will solar panels cause my roof to leak when it rains?

In our 5,000 installations, we have not had a single situation where solar panels caused a leak in someone’s roof. This isn’t by chance. The Solar Edge Pros installation crew is experienced and required to complete electrician certification. Furthermore, our NABCEP-licensed engineer inspects every roof before and after installation. Check out some of our installations on our Videos page.

I'm moving - how do I transfer ownership of the solar panels?

Transferring ownership is easy. Just let us know the new owner’s information within 30 days of selling the property, and we will take care of the rest.

What is Net-Metering?

Net-metering refers to sending your solar power to the electrical grid and receiving a credit from your utility provider. This credit allows you to use electricity even at night without getting an electric bill. Additionally, when your panels generate more electricity than you consume, some utility providers will mail you a check. The dollar-to-credit ratio depends on your provider. Meeting with a solar consultant will help you learn your potential savings. You can learn more about net-metering in our article: net-metering explained

Solar FAQs In Your Area

Click on your specific location to learn more about our previous work in that area as well as questions that we are often asked by homeowners. Going solar can be complicated. As part of our Solar Done Right mission, we are dedicated to ensuring every concern you have is addressed. Get your questions answered before you even think to ask them.

Energy bill shows immediate drop in power consumption after home owner went solar

Check Out How Solar Works

Read about Andrea’s home solar installation experience. There you will discover the step-by-step process in going solar and how you can get your electric bill THIS low.

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